SMB — Service Member Benefits
SMB — Service Member Benefits
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SMB Partnership Program

Grow your VSO today.

There are over 20 million Veterans across the country, and less than 10% of Veterans belong to a Veteran Service Organization. We are here to help change that.

20M+
U.S. Veterans
<10%
Belong to a VSO
Watch: The SMB Partnership Program
What we deliver

Grow your VSO's membership

01

Grow

Increase your VSO's membership monthly through the SMB Partnership Program's provided reporting and qualified new membership inquiries.

02

Educate

The SMB Partnership Program provides each member with crucial information and forms regarding VA burial benefits that Veterans and their families are entitled to.

03

Protect

The SMB Partnership Program includes exclusive pre-qualified and supplemental benefits to Veterans and their families provided by our issuing partners.

Our mission

Maximize your VSO

Service Member Benefits is dedicated to the growth and support of Veteran Service Organizations.

We believe that service members should not only know what they are entitled to and covered for through the VA, but also belong to and participate in a VSO.

About SMB
Veterans meet with SMB representatives through
01Online Request
02Sponsorship of Another Veteran
03SMB Partnership Program with a VSO
The SMB impact

Hear from Veterans

Every Veteran we meet sits down with a trained, licensed SMB representative and leaves knowing exactly what they are covered for and entitled to.

SMB representative reviewing benefits with an Army Veteran
One-on-one virtual benefit reviews
Army Veteran with his family on their porch
Why it matters

Their service protected us. Their benefits protect their families.

With over 1,700 Veterans passing away daily, knowing exactly what the VA covers is not paperwork. It is peace of mind for the people they come home to.

How we do it
About SMB

We believe that Veterans should know what they are entitled to and covered for through the VA, while also belonging to and actively participating in a VSO.

Who we are

Service Member Benefits is dedicated to the growth and support of Veteran Service Organizations. There are over 20 million Veterans across the country, and less than 10% belong to a VSO. We are here to help change that by helping our partners grow their VSO.

Through the SMB Partnership Program, Veterans learn exactly what they are covered for and entitled to, and every Veteran we meet can extend the same service to other Veterans and their families at no cost.

Trusted & Reliable
Licensed, trained representatives who meet Veterans where they are.
Honor & Service
Every Veteran deserves to know what they have earned.
United & Strong
Stronger VSOs mean a stronger Veteran community.
Leadership

Our team

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How we do it

The SMB Partnership Program

Three connected steps that grow, educate, and protect our nation's Veterans, and grow your VSO's membership along the way.

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1
Reach

Marketing

One of SMB's exclusive issuing partners utilizes cutting edge advertising and marketing to reach the nearly 20 million Veterans across the U.S. They do this utilizing commonly frequented social media platforms such as Twitter, Facebook, Instagram, and TikTok.

Veterans and their families by the hundreds of thousands each year request the "Burial and Will Kit" for Veterans provided by Protect My Family.

This request opens the door for the Service Member Benefits Partnership Program to fulfill its mission of Growing, Educating, and Protecting our nation's Veterans.

Facebook
Instagram
TikTok
Twitter / X
Burial & Will Kit
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2
Meet

Technology

Veterans who have requested their Burial and Will Kit are then invited to meet with a Service Member Benefits trained licensed representative. These representatives are equipped to meet the Veteran at their convenience, on any commonly used device and conferencing platform, like Zoom, Microsoft Teams, Google Meet, and FaceTime.

Once a meeting is scheduled, a virtual presentation by a Service Member Benefits representative is conducted. Every Veteran that is presented to completes the Service Member Benefits Survey.

The survey determines if the Veteran belongs to a VSO, their discharge status of honorable, and whether they were a combat veteran overseas. Once a presentation is complete, the Veteran completes an exit survey in which they are able to express their interest in joining a VSO.

Virtual presentation
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SMB
SMB Representative
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Veteran
SMB Survey
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3
Multiply

Sponsorship

With over 1,700 Veterans passing away daily, Veterans knowing exactly what they are covered for and entitled to is of the utmost importance.

That's why through the Service Member Benefits Partnership Program, every Veteran that is met with is able to extend the same service and benefit explanation to other Veterans and their families at no cost. This creates another opportunity for SMB to meet with other Veterans who don't belong to a VSO.

Almost 40% of all new memberships that are generated from the Service Member Benefits Partnership Program come from sponsorship of another Veteran.

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of new memberships come from sponsorship
Partnership Program

Bring the Partnership Program to your VSO

Contact us
Veterans raising the flag at sunrise
Technology
Coming soon

Membership Intelligence Platform

MIP is built specifically for VSOs to engage, manage, and grow their organization with cutting-edge technology through SMB.

Watch: Inside the Membership Intelligence Platform
Capabilities

Everything your VSO runs on, in one place

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Connected to Bridge

Built to work with the Partnership Program

MIP and Bridge are separate platforms designed to work together. Bridge feeds qualified leads and campaign results directly into MIP, appended to your membership records, so growth from the SMB Partnership Program shows up where you already manage your VSO.

See how we do it
01
Bridge generates qualified inquiries and paid sign upsMarketing, presentations, and sponsorship through SMB
02
Leads and results flow into MIPAppended to member profiles, campaigns, and reporting
03
Your VSO engages, manages, and growsOne system for members, outreach, events, and dues

Be first in line for MIP

Join the waitlist and we'll reach out as early access opens.

Join the waitlist
MembersMember profile
ID 112-04871
JM
James Mitchell
U.S. Army · Sergeant Major · Combat Veteran
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Member since
2019
Sponsored via Bridge
Membership expires
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PostAmerican Legion Post 112
Dues$45.00 / year
Contactj.mitchell@email.com
Last activityVeterans Day dinner · RSVP
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{{ renewStepText }}Auto-reminder sent 30 days prior
Renewed through Dec 2027. Receipt emailed and Post roster updated.
FAQ

Common questions

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Contact

Let's talk.

Executive Summary
Service Member Benefits

Partnership Program

Grow. Educate. Protect.

How we partner

A Memorandum of Understanding defines how we grow together.

An MOU is a formal, non-binding agreement that spells out each side's intentions, roles, and objectives. It doesn't lock anyone in. It commits us to work together in good faith, so your VSO knows exactly what to expect from SMB, and we know exactly how to serve your members.

Service Member Benefits (SMB) is dedicated to the growth and support of Veterans Service Organizations. We believe that Service Members should not only know what they are entitled to and covered for through the VA, but also participate in a Veteran Service Organization (VSO).

With our issuing partners the SMB Partnership Program creates a Win-Win-Win between the Veteran Service Organization, veterans and auxiliary members, and our issuing partners.

What partners receive

SMB Partnership Program

Included with every MOU

We look forward to partnering with your organization, growing your membership, while protecting and educating veterans and their families along the way.

Sincerely,
Service Member Benefits Team
Mail
PO Box 3434
Redmond, WA 98052
Team
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